Contact Us

Commonly asked questions & answers are found on our FAQ page

 

Kit Install Questions: Kit parts seem to be incorrect? Please be sure to check the Frequently Asked Questions page and the Installing Capacitor Kits entry in our wiki.

 

McWill Product Support: For complex assistance with McWill LCD installation or troubleshooting, please email Marco at order-lynx-lcd@online.de

 

Postage Prices?  Do you ship to? The Shopping Cart page has a calculator for all pricing and destinations.

 

Adding items to an unshipped order?  Please place a second order and send us a quick email so that we can combine and refund the extra S&H charges.  Please be aware that we may assess up to a 0.50 charge to combine orders to cover transaction fees.

 

Item marked delivered but not at mailbox?  The fastest way to resolve is to contact your local post office and explain the situation.  Most of the time it was accidentally delivered to a neighboring address, and the local branch can view the GPS coordinates of the delivery scan to confirm.  Alternatively you can fill out a form at https://www.usps.com/help/missing-mail.htm but this will add time to the process.  Most of the time the missing package is found and redelivered.

Full details regarding mail delivery are available on our shipping policies page.

 

Contact email for all general inquiries: sales@console5.com
For questions regarding orders, please include the #1000xxxxx order number or billing / shipping name.

We strive to reply within 24 hours. If you don't hear back from us, please be sure to check your spam folder or send a message to our alternate email account: console5dotcom at gmail.com

We are currently unable to offer telephone-based support or sales.