Customer Service


Shipping & Delivery

Shipping is provided by the buyer's choice of USPS, Fedex, or other options listed during checkout.  We strive to ship within 24 hours of the order being placed, weekends and holidays excluded.

Privacy & Security

Put simply: we will not sell your information.  Payments are handled by 3rd party services and your financial information is never shared with us or stored on our servers.  During checkout, all information is sent by encrypted communication.

Returns & Replacements

All game consoles, computers, and software are warranted against defect for 90 days from delivery.
Parts, parts kits, tools, and other service items are guaranteed to perform within tolerances established by the original equipment manufacturer and are guaranteed to perform as described for intended purposes.
Unopened parts, parts kits, and tools may be returned for refund or credit.  Functional games and game consoles may be returned for refund or credit.  If returned for refund, a reinspection fee may apply.  Original shipping costs are non refundable.
Defective items will be replaced, repaired, or refunded, depending on available stock.  Please contact us with a full description of the problem.  Some of this old hardware is approaching 30 to 40 years in age.  In the event of an unexpected problem, your patience is much appreciated!